Introducing The DEF Jam Blog

In collaboration with Facilitator, Designer and Code for Canada’s Education and Community Program Manager Meghan Hellstern, we’ve jointly launching a new blog called The Design, Engagement and Facilitation Jam – also known as The DEF Jam – at: www.thedefjam.com The blog will feature articles and posts on the experience of being a design-based facilitator, tips …

HXD with OCAD U Public Spaces

In mid-2016, we set out on an insight journey to learn more about how humans experience the public spaces around OCAD University. Inspired by techniques such as user experience design and ethnography, our team consisting of Sarah Gatpandan and Howard Tam performed a series of public observations and surveys between August and September 2016 to …